FAQs
FAQs
Welcome to the Frequently Asked Questions page for Monotuerca.com. Below, you’ll find answers to common questions about our store, digital products, and services. If you don’t find the answer you’re looking for, feel free to contact us.
What products do you sell on Monotuerca.com?
We sell high-quality digital photographs taken at automotive and motorsport events. These photos capture the essence of motorsport and car culture, available for immediate download after purchase.
How can I purchase a photo?
Simply browse our collection of photographs, select the one you’d like to purchase, and follow the instructions on the product page. You can then complete your purchase securely via our checkout process. Once your payment is confirmed, you will receive a link to download your digital photograph.
How can I pay?
You can either pay with credit card, Paypal or Stripe.
Do you offer refunds or exchanges?
Because our products are digital, all sales are final. We do not offer refunds or exchanges once a product has been downloaded. However, if you experience technical issues with a file (e.g., a corrupted download), please contact us, and we’ll resolve the issue promptly.
Can I print the photographs I purchase?
Yes! Once you download your digital photograph, you can print it for personal use. For commercial use or distribution, please contact us for further licensing options.
How do I download my purchased photos?
After your purchase is completed, you will be provided with a download link on the confirmation page, and a link will be sent to your email. You can download the files anytime using the provided link.
Are your photographs available in different formats?
Our photographs are typically available in JPEG.
I’m having trouble with my download link. What should I do?
If you are experiencing issues with the download link (e.g., broken link, file corruption), please contact us immediately at [Insert Email], and we’ll be happy to assist you in getting your photo.
Do you ship physical products?
Since all our products are digital downloads, there are no physical shipments involved. After purchase, you can immediately download your photographs directly from our website.
How can I contact you?
We love connecting with fellow car and motorsport enthusiasts. If you have any questions, need support, or want to learn more about our work, feel free to contact us. Visit our Contact page for more details.
We hope this FAQ helps! Thank you for supporting Monotuerca.com.